Workplace Training

Family Plus/Life Solutions offers a Resource Agents Course to prepare people to meet the challenge of today's changing Employee Assistance Program (EAP).

Resource Agents Course - Level One: The ABC's of EAP
Today's organization is a place of changing roles, responsibilities and demands. As our workplaces flex and restructure to fit the 21st century, so must the EAP Resource Agent. Referral/Resource Agents must be concerned not only with employee referrals, but also with maintaining a high visibility for the program. This expanded role includes EAP promotion, Wellness in the workplace, team building and being the focus person to carry health and safety promotion to all levels of employees. It is more important than ever before that Referral Agents are skilled communicators, function as a team and provide a leadership role in creating a healthy organization.

2.5 DAY WORKSHOP Including Topics On:

  • The History of EAP
  • The Role of the Referral/Resource Agent
  • Communication - How to be understood at work!
  • Beware of the Destructive Enabler
  • Teamwork
  • Creating Your Resource Library
  • Beyond Referring
  • EAP & Wellness - Where’s the Link?

Resource Agents Course - Level Two: Choice, Change & Challenges
Resource Agents need up to date information about changes in the EAP field. This not only energizes your program, but enables your Resource Agent to bring new ideas to your committees and the Organization. EAP is an important link between health and company productivity. As organizations flex and change, so should EAP - staying at the forefront of employee health and helping to create a motivated, wellness-orientated organization in which to work.

1-2 DAY WORKSHOP Including Topics On:

  • Work & the Human Spirit
  • Burnout Blues
  • Stress Mapping
  • On the Edge The Changing Face of Anger in the Workplace
  • Legalities and Liabilities
  • Strong EAPs
  • High Profiling Your EAP
  • The Makings and Breakings of Successful EAPs.

We can also help your employees become more productive through personal development. Check out our organizational workshops!

For more information on Training Programs and registration, contact Lynn Kinsella at:
(506) 634-4495 - press 2,
or
e-mail : eap@familyplus.ca (Emails may not necessarily be checked on a regular basis. If you need immediate service, please contact us by phone at 506-634-8295.)

Other Workplace Programs: Employee Assistance Programs, Training Programs, Mediation, Critical Incident Stress Debriefing.